TestFlight is Apple’s official beta testing service for iOS, iPadOS, watchOS and tvOS apps. It lets developers distribute pre-release builds to a controlled group of testers so they can install the app on real devices, try new features, and report bugs before public release.

testflight instructions

    1. Install TestFlight: Download the TestFlight app from the Apple App Store on the device you will use for testing.

    2. Accept the Invitation:

      • Email Invite: Open the invitation email on your device and tap "View in TestFlight" or "Start Testing".

      • Public Link: Tap the public link provided by the developer, which will open the app within TestFlight.

    3. Install the App: Tap "Accept" for the app you wish to test, then tap "Install".

    4. Test and Provide Feedback: Open the app to start testing. You can send feedback directly to the developer through the TestFlight app by taking a screenshot or selecting "Send Beta Feedback". 

  • Ensure your device meets the criteria set by the developer.

  • When a new version is available, you will receive a notification to update it within TestFlight.

  • Now that you’ve downloaded TestFlight and installed the Excello Beta App, you’re ready to get started using the app - check out our Onboarding Document if you need help setting up your account and getting started.

ways to submit feedback in testflight

Please use the appropriate channel when sharing feedback. Report technical issues—like crashes, broken buttons, loading problems, or unexpected behaviour—through TestFlight so we can resolve them quickly. For feedback about clarity, flow, usability, or overall experience, use the Usability Survey.

  • Use TestFlight for technical issues:

    • Crashes

    • Buttons not working

    • Features not loading

    • Bugs or glitches

    • Anything functioning incorrectly

    Use the Usability Survey for experience feedback:

    • Confusing or unclear areas

    • Clunky or unintuitive flows

    • Unclear instructions

    • Improvement suggestions

    • Overall impressions

    Quick rule:
    Technical issues → TestFlight
    Experience feedback → Usability Survey

    For general usability feedback (what felt intuitive, confusing, unclear, unnecessary, etc.), please use the in the Membership Portal.

  • You can also share contextual feedback directly from within the beta app:

    1. Take a screenshot while inside the Excello app (iPhone: Side Button + Volume Up)

    2. After capturing the screenshot, tap the preview thumbnail

    3. Select Share

    4. Choose TestFlight

    5. Add your comments describing what you were experiencing

    6. Submit

    This method automatically attaches your screenshot and device information, which helps us troubleshoot faster.

  • If something isn’t working properly:

    1. Open the TestFlight app

    2. Select Excello

    3. Tap “Send Beta Feedback” (or “Share Beta Feedback”)

    4. Attach screenshots if applicable

    5. Include a short description of what happened and what you were trying to do

    This is the best place to report crashes, glitches, loading issues, or anything broken.

Helpful Links

  • Testflight instructions

    TestFlight is Apple’s tool for distributing pre-release iOS, iPadOS, watchOS, and tvOS apps to external testers. Developers share builds with a controlled group to gather feedback, find bugs, and validate features before public release.
    view testflight instructions

  • Onboarding Documentation

    Our onboarding guide helps coaches and players create clear, complete profiles. It explains why information is requested and offers best practices to present accurately, build trust, and get the most from the app.
    View onboarding document

  • Provide feedback

    Early, frequent beta feedback reveals real-world issues, helps prioritize features by user needs, uncovers patterns across user types, and ensures smoother launches. Ongoing tester engagement builds trust and keeps updates aligned with expectations.
    Provide Feedback